Post by trailboss on Aug 31, 2017 15:02:52 GMT -5
I bought tobacco...no tracking, no big deal, it arrived in decent time.
I ordered an old boy lighter with a blemish on August 3rd...
On the 4th, (I overlooked this on my inbox):
I had contacted them on the 10th
Shipped on the 11th, no tracking..
On the 17th:
August 21st:
I shipped it out on the 22nd, it got to them in 3 days.....no response, so on..
8/29:
Like I said...not impressed.
I ordered an old boy lighter with a blemish on August 3rd...
On the 4th, (I overlooked this on my inbox):
Charles: Thank you for your order. The lighter you ordered cannot be found. Not sure
if it is misplaced or someone stole it. Regardless, I will look some more for it. If I
cannot find it, I will order a new lighter for you at the same price, if you can wait a
couple of weeks.
Mike at mars
if it is misplaced or someone stole it. Regardless, I will look some more for it. If I
cannot find it, I will order a new lighter for you at the same price, if you can wait a
couple of weeks.
Mike at mars
I sent an email on the 4th. The slightly blemished lighter we had on sale has disappeared. Not sure if it is misplaced or stolen. Regardless, I'll honor the special sale price on a new/ unblemished one from the importer. It will just be a couple of weeks until it arrives.
Mike Rutt
mars cigars & pipes
PO Box 399
Lemoyne, Pa 17043
Mike Rutt
mars cigars & pipes
PO Box 399
Lemoyne, Pa 17043
On the 17th:
Me: I recently bought this lighter, purged the tank and added Zippo butane fuel. Problem: won't light. I have tried over several days and I just cannot get it to light. I can hear the gas hissing, but even with throwing a decent spark, it will not light...I have a more premium fuel coming and will try it with that.
Mike:just a thought, the flame may be set too high or too low to light. I've had that issue.
Mike:just a thought, the flame may be set too high or too low to light. I've had that issue.
Me: Mike,
I was able to get some Colibri Butane, and I put a brand new Corona flint in, and tried adjusting the flame to every level..still to no avail. Let me know if I need a return authorization or if I should just send it back with the original paperwork, and I guess after you receive it we can discuss a possible replacement? I am not wedded to that style with the lighters on it, althought it is cool...the price was what grabbed me.
Mike:you can send it back with a copy of this email. I can get a replacement or another model.
I was able to get some Colibri Butane, and I put a brand new Corona flint in, and tried adjusting the flame to every level..still to no avail. Let me know if I need a return authorization or if I should just send it back with the original paperwork, and I guess after you receive it we can discuss a possible replacement? I am not wedded to that style with the lighters on it, althought it is cool...the price was what grabbed me.
Mike:you can send it back with a copy of this email. I can get a replacement or another model.
8/29:
Me: Mike,
I was wondering if you have had a chance to look at the lighter, and if you experienced the same problem I had?
Mike:It certainly would not light for me. I've already spoken to the Corona factory repair person. We will likely be sending it to him to look at.
I was wondering if you have had a chance to look at the lighter, and if you experienced the same problem I had?
Mike:It certainly would not light for me. I've already spoken to the Corona factory repair person. We will likely be sending it to him to look at.
