Someone at Magazonia needs to show Russ this P&C thread

Amazon has excellent customer service. I don't like hearing how they treat employees, but I have no direct info on that. Only what I read.
They often give me promotional credits over even some of the smaller issues, and I don't ask. I have been with them from the beginning as well. When I broke my neck back in 2000, I spent 40K that year getting computer equipment and things I needed to make things easier here. Often, these days, even if you get a Prime item, someone else ships it and you get less than stellar packaging.

I package about 10 items a week for shipping. I do it myself. This is on the vendor. You have to expect certain things happening during shipping and must tape and tape and tape. I recall in my early ebay days I bought a 100g tin of something, maybe darkstar. The seller packed it so tight with peanuts that when the weight of other packages was put on top of it the tin popped its seal because that was the weak link of the contents. You pack lightly but full and then tape every seam.

...not at all, my friend, in fact, I expect nothing less...

Kinda cuddly 

David, you need to follow the lead of Jim Inks. All of his tobaccos are shipped only one way....... Federal Eggs-press!  

As an LTL freight company, once we see an issue with a shipper we dispatch consultants to give advice on packaging and palletizing, because once the driver signs the bill of lading, we are on the hook for it. If a driver thinks that there is a problem, it is up to his discretion on whether or not to pick it up. We will haul anything the shipper wants as long as it is legal, but we mark it as damaged at pickup if they insist that it has to ship...at that point, it is all on them.

We had a cosmetics company that refused to get with the program, even after we picked up freight and hauled it to the terminal, the packages collapsed and the palletized product was a mess....we dropped them like a bad habit.

It is a different situation with parcels, different dynamics in play, but I imagine that if the transportation company saw a big spike from a shipper, it would trigger an investigation...most parcel recipients aren't going to file with UPS/Fedex/ USPS, so it may never end up on their radar.....I can tell you that Fedex freight has a horrible reputation on destroying freight...we have had several customers jump ship to them for cheaper pricing only to return...a cheaper freight bill sometimes costs thousands. It seems monthly Fedex ground rolls a set of doubles in the PHX> LA corridor...their drivers are about as bad as they come.

This is the kind of thing that I see and keeps me away from P&C. I've never purchased from them and seeing things like this makes me not want to do it anytime soon.

I think that the dog really did it!     

On an archived Pipesmagazine show with Mike Butera as the guest, Mike tells the story of Brian Levine being responsible for sending a large batch of Butera blends to Mike. He really blew it on the packaging and the boxes had tins spilling out of them, with a lot of dented tins. At that time, Mike said he still had a long way to go to smoke up all the dented tins.

I wanted to write Mike and offer my services at helping him with the problem.

Have you placed your next order yet David?

Sometimes frugality can take a big bite out your behind.  I commend you!

20% min.

I must have been sleeping and missed it. What is magazonia?

At one point I worked for Walmart in their ICS team.I worked all
three shifts.Started out with two days on mornings and three days
evenings.After about two months I moved to the overnight shift.
Where I going with this is on the evening shift we unloaded the
trucks.I can honestly say that my boys could have done better
loading with their hands tied and just using their feet.That is
when I learned how the truck is loaded at the Hub.The boxes travel
along roller tracks and as they pass scanners that bar code on the
side tells the computer which track to open or close so the box ends
on the proper truck.at the end the box is literally tossed or thrown
into the trailer.No stacking.No consideration of weights.And over half
the load was recycled boxes.Not boxes used two or more times,I'm
talking boxes made from recycled paper.These were/are the weakest form
of cardboard.It will not hold up to a "Gorilla".Anywho, What I'm getting
at is that USPS,UPS,FEDEX and others who are handeling thousands of
parcels an hour have all gone to this type of shipping and I feel David
has a legitimate complaint,PC should take into consideration the automated
process that the box will go thru and use boxes and packing material appropriate
to ensure a safe delivery of the product