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Post by Plainsman on Jan 21, 2021 22:42:33 GMT -5
Anybody know how to do that? I signed up for a week’s free review of the Mondly language app, before they start to charge me. Then I decided to sign up with them for a different option. They said I should go the app store and cancel the free trial and the ensuing charges. Well, shoot! How does one DO that? I see no such option at the app store and I ‘ve tried just about everything. Anybody got any ideas how this is done?
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Post by oldcajun123 on Jan 21, 2021 22:48:27 GMT -5
 I’ll try, go to App Store and in the search box put the app you want. Go from there. Just did the ring doorbell app and that’s what I had to do. Hope that helps.
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Post by trailboss on Jan 21, 2021 22:52:28 GMT -5
I know that I am speaking from hindsight, but a rechargeable prepaid visa card would be a good tool to limit the damage.
Personal bank accounts are reluctant to take on the Apple's of the world, they have an army of lawyers that did due diligence on the fine print, and they have more money than the banks.
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Post by Legend Lover on Jan 22, 2021 4:48:45 GMT -5
I wish I knew how to help you there, brother. Is there a place within the app store settings menu that lists the subscriptions you have? If so, maybe you can cancel from there.
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Post by taiguy66 on Jan 22, 2021 8:50:39 GMT -5
App Store? Not sure why someone would direct you in that direction. I think you need to go to Settings/General.
Below your name on the upper left hand corner should say “IPad Settings Suggestions” or something to that effect. Once you click it your iPad should show all your paid subscriptions. From there you should be able to cancel your subscription.
Lastly, if you remove your “Apple Pay” in Settings or payment option subscription in the language app, the system has no ability to charge your account.
Hope this helps.
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Post by Plainsman on Jan 22, 2021 9:24:23 GMT -5
Taiguy gets the see-gar! I had written to Mondly support and they got back to me this morning with the way to do it. Yes, SETTINGS is the route. I did the deed and then came over here and saw all the kindly postings. Thanks, all. Much appreciated. I see why they make it so hard to cancel. Some folks will just give up and their digital cash registers keep going ka-ching. BTW, Mondly had a deal going. Lifetime subscription to five languages for a mere $69. (They claim it’s worth $1999. Ha!) Anyway... haven’t decided the five yet, save for French and Spanish. Thinking about Russian. But maybe since 1/20 Mandarin might be the way to go.  |
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Post by urbino on Jan 22, 2021 9:32:56 GMT -5
Taiguy gets the see-gar! I had written to Mondly support and they got back to me this morning with the way to do it. Yes, SETTINGS is the route. I did the deed and then came over here and saw all the kindly postings. Thanks, all. Much appreciated. I see why they make it so hard to cancel. Some folks will just give up and their digital cash registers keep going ka-ching. BTW, Mondly had a deal going. Lifetime subscription to five languages for a mere $69. (They claim it’s worth $1999. Ha!) Anyway... haven’t decided the five yet, save for French and Spanish. Thinking about Russian. But maybe since 1/20 Mandarin might be the way to go. This reminds me of a business practice that really chaps my hide: services you can easily sign up for on a web page, but have to scour the internet to find a phone number and then call said phone number and then sit on hold for 20 minutes and then sit through another sales pitch in order to cancel. That oughtta be illegal. Any service that can be easily purchased on a web page should be just as easily canceled on a web page. |
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Post by taiguy66 on Jan 22, 2021 9:59:17 GMT -5
Glad it worked out Bob. Cheers brother.
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Post by taiguy66 on Jan 22, 2021 10:00:47 GMT -5
Yes Urb, negative billing really sucks. I thought it was banned in some areas? Guess it hasn’t reached you yet.
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Post by sperrytops on Jan 22, 2021 12:06:07 GMT -5
I didn't know you could cancel on the app store. Once you've purchased an app or service it appears on your apple account. That's the only place I know where you can cancel anything.
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Post by sperrytops on Jan 22, 2021 12:06:40 GMT -5
Or call customer service.
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Post by Ronv69 on Jan 22, 2021 13:03:41 GMT -5
There should be a "Cancel" app with all the canceling going on these days! 😁 🤠
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Post by Plainsman on Jan 22, 2021 13:43:39 GMT -5
I didn't know you could cancel on the app store. Once you've purchased an app or service it appears on your apple account. That's the only place I know where you can cancel anything. Check out the SETTINGS method. It works. It list all the apps you have subscribed to. I found several more I got shed of in addition to the Mondly free (renewing!) trial. |
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Post by urbino on Jan 22, 2021 14:51:18 GMT -5
Yes Urb, negative billing really sucks. I thought it was banned in some areas? Guess it hasn’t reached you yet. Is that what it's called? Didn't know it had a name. I hereby propose the Negate Negative Billing Act of 2021. |
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Post by Plainsman on Jan 22, 2021 15:08:28 GMT -5
Yes Urb, negative billing really sucks. I thought it was banned in some areas? Guess it hasn’t reached you yet. Is that what it's called? Didn't know it had a name. I hereby propose the Negate Negative Billing Act of 2021. But... don’t two negatives make a positive? |
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Post by urbino on Jan 22, 2021 17:37:45 GMT -5
Is that what it's called? Didn't know it had a name. I hereby propose the Negate Negative Billing Act of 2021. But... don’t two negatives make a positive? I positively want the practice ended. |
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jay
Junior Member
Edward's Pipes....only Edward's pipes....and Buccaneer in the bowl
Posts: 442 
First Name: Jay
Favorite Pipe: Edwards handmade
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Post by jay on Jan 22, 2021 17:44:00 GMT -5
Two negatives may be a positive, but two stupids don't make a smart. I'm not sure why it works one way but not the other. It would be a big help for me if it would...LOL.
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Post by trailboss on Jan 22, 2021 19:04:07 GMT -5
Just to give a shout out for this company...this app is about $65 per year, I took the free subscription thinking that I needed this tool. Forgot about it and never tried to see if it worked for me, went over the grace period and was billed. I contacted them and they cheerfully refunded my money and a few days later sent me a coupon if I was willing to give them another chance. I have never had this happen before...once they have your cc info, it ends in a "sucks to be you" email. I am going to do some more research, I definitely need to do better with passwords management. Google let me know that 65 of my passwords were compromised in a breach. 1password.com/ |
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Post by Ronv69 on Jan 22, 2021 21:24:52 GMT -5
Just to give a shout out for this company...this app is about $65 per year, I took the free subscription thinking that I needed this tool. Forgot about it and never tried to see if it worked for me, went over the grace period and was billed. I contacted them and they cheerfully refunded my money and a few days later sent me a coupon if I was willing to give them another chance. I have never had this happen before...once they have your cc info, it ends in a "sucks to be you" email. I am going to do some more research, I definitely need to do better with passwords management. Google let me know that 65 of my passwords were compromised in a breach. 1password.com/That's a cheap way to collect your passwords! 😜😉😁🤠 |
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Post by trailboss on Jan 22, 2021 22:02:27 GMT -5
I never used the app, so nope!
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Post by simnettpratt on Jan 23, 2021 1:59:54 GMT -5
Well, I didn't say it, but note the two IT guys thought exactly the same thing |
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Post by trailboss on Jan 23, 2021 9:32:48 GMT -5
But this truck driver never activated the account.  Regardless, if you look at the site, they don’t look like a flim flam site, they have some major clients. |
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Post by Ronv69 on Jan 23, 2021 10:43:19 GMT -5
But this truck driver never activated the account. Regardless, if you look at the site, they don’t look like a flim flam site, they have some major clients. I was just kidding. The head of programming at my old company used it. |
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Post by trailboss on Jan 23, 2021 10:46:43 GMT -5
I got complacent with Google Chrome storing my passwords, never again, maybe for sites like this but certainly no commerce, or anything related to money.
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Post by simnettpratt on Jan 23, 2021 12:04:11 GMT -5
I don't want to give all my keys to a person I've never met, in an unknown location, inaccessible to me, with access permissions they set, and security designed and controlled by them.
As an example, here's how much you can trust the company microsoft (and why I say they're no longer just incompetent, but incompetent and evil).
If you buy their latest Flight Simulator, a computer game, here's some of the things you give them the right to (from the privacy policy):
Bluetooth: Activate and use any Bluetooth connections between your device and other devices.
Calendar: Access your calendars.
Call history: Access history of phone calls you made on the device, in Skype or other telephony apps.
Contacts: Access your contacts, people, or address book apps.
Email: Access your email and account info for your email accounts.
Facial recognition: Activate and use any facial recognition hardware.
File system: Access the files and folders to which you have access and read or write to all your files (including documents, pictures, and music).
Fingerprint reader: Activate and use any fingerprint reader hardware.
Location: Activate and use the GPS or other location-finding features on your device. Access location data in Maps and other location apps.
Messaging: Access your instant messages and account info.
Microphone: Activate and use the microphone on your device.
Music library: Access any music files from the Music library on your device.
Notifications: Access your notifications, found in action center.
Pictures library: Access any picture files from the Pictures library on your device.
Tasks: Access your task list in Outlook and other task-tracking apps.
Video library: Access any video files from the Video library on your device.
Voice recognition: Activate and use any voice recognition hardware.
Webcam: Activate and use the camera on your device.
WiFi: Activate and use WiFi connections between your device, the internet, and other devices.
Wired connections: Activate and use any wired connections, including Ethernet, USB, and Serial communications between your device, the internet, and other devices.
You're buying a damn game. You wouldn't want to give microsoft ANY of these permissions. Oh, and the catch-all: you give them the right to 'Install Additional Software'. They say specifically they can install stuff that won't be uninstalled if you immediately uninstall the game. This goes a long way towards explaining why I want my keys in my pocket, under my control, not in someone else's pocket I've never met that says, 'Trust me'.
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Post by Ronv69 on Jan 23, 2021 12:15:37 GMT -5
I don't want to give all my keys to a person I've never met, in an unknown location, inaccessible to me, with access permissions they set, and security designed and controlled by them. As an example, here's how much you can trust the company microsoft (and why I say they're no longer just incompetent, but incompetent and evil). If you buy their latest Flight Simulator, a computer game, here's some of the things you give them the right to (from the privacy policy): Bluetooth: Activate and use any Bluetooth connections between your device and other devices. Calendar: Access your calendars. Call history: Access history of phone calls you made on the device, in Skype or other telephony apps. Contacts: Access your contacts, people, or address book apps. Email: Access your email and account info for your email accounts. Facial recognition: Activate and use any facial recognition hardware. File system: Access the files and folders to which you have access and read or write to all your files (including documents, pictures, and music). Fingerprint reader: Activate and use any fingerprint reader hardware. Location: Activate and use the GPS or other location-finding features on your device. Access location data in Maps and other location apps. Messaging: Access your instant messages and account info. Microphone: Activate and use the microphone on your device. Music library: Access any music files from the Music library on your device. Notifications: Access your notifications, found in action center. Pictures library: Access any picture files from the Pictures library on your device. Tasks: Access your task list in Outlook and other task-tracking apps. Video library: Access any video files from the Video library on your device. Voice recognition: Activate and use any voice recognition hardware. Webcam: Activate and use the camera on your device. WiFi: Activate and use WiFi connections between your device, the internet, and other devices. Wired connections: Activate and use any wired connections, including Ethernet, USB, and Serial communications between your device, the internet, and other devices. You're buying a damn game. You wouldn't want to give microsoft ANY of these permissions. Oh, and the catch-all: you give them the right to 'Install Additional Software'. They say specifically they can install stuff that won't be uninstalled if you immediately uninstall the game. This goes a long way towards explaining why I want my keys in my pocket, under my control, not in someone else's pocket I've never met that says, 'Trust me'. I've always said that games do not belong on a work computer, or even one that has personal information. I would set up a separate PC with nothing but flight simulator on it. I know that you are tight in the computer budget, but a netbook can handle the light duty stuff, email, browsing, banking, etc. |
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Post by simnettpratt on Jan 23, 2021 13:59:45 GMT -5
Clicking the Privacy Policy for the new Flight Simulator takes you to the Privacy Policy for Windows 10, which is the above. Any person using Windows 10 on any computer is giving up all of those things and more, explicitly stated not even in legalese. microsoft has gone from incompetent to incompetent and evil. support.microsoft.com/en-us/windows/app-permissions-aea98a7c-b61a-1930-6ed0-47f0ed2ee15cPS The new flight sim looks gorgeous, but is a total piece of crap. It looks good because the terrain is downloaded in realtime from bing satellite imagery, so every house and tree is real. This also means the gigs and gigs you download every time you fly breaks your internet - either your provider throttles you or charges you or both. Just one of the things that's junk about it. Oh, and the above. |
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Post by trailboss on Jan 23, 2021 14:49:33 GMT -5
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Post by Ronv69 on Jan 23, 2021 15:38:49 GMT -5
I think that the world is overpopulated and I'm in agreement with Thanos except I would be more selective. 😜
I have several certificates with Bill Gates signature that helped me make a living for the past 30+ years. That said, I would prefer to just use Linux if I wasn't so old and lazy.
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Post by urbino on Jan 23, 2021 16:48:51 GMT -5
Security and the ability to get anything done are always at loggerheads. It's all a matter of finding a balance you can live with. For me, it's somewhere this side of Facebook and Gmail, but the other side of doing everything on a secure linux distro running off a thumb drive.
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I’ll try, go to App Store and in the search box put the app you want. Go from there. Just did the ring doorbell app and that’s what I had to do. Hope that helps.
