djo
Junior Member
Posts: 239
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Post by djo on Sept 11, 2021 11:41:41 GMT -5
Overall, smokingpipes.com has good customer service. They're good about returns and pretty good about buying estates. I do, however, question whether or not their customer service people actually smoke. I asked for recommendations of tobaccos similar to Ennerdale. They suggested Old Joe Krantz. Maybe it's just me, but I don't think two tobaccos could be more different than Ennerdale and Old Joe Krantz.
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Post by trailboss on Sept 11, 2021 11:54:50 GMT -5
I would email individuals rather than just someone in customer service. They allow employees to smoke there, but that doesn’t mean everyone is a smoker, and unfortunately, someone that doesn’t know much about tobacco’s answered your question. Shane Ireland is pretty much who I would contact, while being more in the Pipe acquisition side of the operation, he knows his stuff on tobacco’s and is good at getting back to you.
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Deleted
Deleted Member
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Post by Deleted on Sept 11, 2021 16:56:15 GMT -5
OJK has nothing in common with it! Actually, I'm not sure anything is similar to Ennerdale Flake. Maybe G & H Kendal Flake or Brown Flake Aromatic but, even then, their toppings are different.
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Post by johnlawitzke on Sept 11, 2021 19:11:29 GMT -5
The guy who used to be the Laudisi regional sales rep for my area now works in SP's customer service group. He’s definitely a pipe smoker and knows what he’s talking about.
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