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Post by sperrytops on Jan 21, 2023 15:22:58 GMT -5
I'm rather surprised with Peterson, but fully expected SP to stand by their product. Good for them.
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Post by Ronv69 on Jan 21, 2023 16:58:39 GMT -5
Though disappointing, I'm not surprised by Peterson's reply. That being said, I'm also not surprised by the folks working for Smoking Pipes doing the right thing. Having had a chance to tour their facility and meeting Sykes, a few years ago, I have nothing but good things to say about the entire organization. Upon entering the facility we were asked what our cigar of choice was. They promptly presented said cigars, clipped them and lit them for us. We then proceeded to tour the entire facility and meet the staff, all while enjoying our cigars. Gotta love that. We were then invited to drive over to their Cornell & Diel facility and were given a tour of that entire facility as well, sans the cigars, no smoking allowed in there. They have subsequently become my online pipe and tobacco vendor of choice. It's Tobaccopipes that replaced his pipe.
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Post by bonanzadriver on Jan 21, 2023 17:25:20 GMT -5
Though disappointing, I'm not surprised by Peterson's reply. That being said, I'm also not surprised by the folks working for Smoking Pipes doing the right thing. Having had a chance to tour their facility and meeting Sykes, a few years ago, I have nothing but good things to say about the entire organization. Upon entering the facility we were asked what our cigar of choice was. They promptly presented said cigars, clipped them and lit them for us. We then proceeded to tour the entire facility and meet the staff, all while enjoying our cigars. Gotta love that. We were then invited to drive over to their Cornell & Diel facility and were given a tour of that entire facility as well, sans the cigars, no smoking allowed in there. They have subsequently become my online pipe and tobacco vendor of choice. It's Tobaccopipes that replaced his pipe. Don't I feel foolish....
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Post by Plainsman on Jan 21, 2023 17:28:04 GMT -5
Anybody have Sykes email?
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Post by Ronv69 on Jan 21, 2023 17:46:16 GMT -5
Sykes-w@smokingpipes.com or Sykesw. Is all I have.
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Post by mwps70 on Jan 21, 2023 17:51:57 GMT -5
This is sad to hear about the response from Peterson. Smokingpipes is top notch and I will continue to give them business. I would follow up with Peterson. They need to work on their customer service, imo. I hope you will like the new pipe as well as the old one.
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Post by Plainsman on Jan 21, 2023 18:38:16 GMT -5
Replacement Pub arrived today. Thanks Tobaccopipes.
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Post by trailboss on Jan 21, 2023 18:55:47 GMT -5
Looks like great pipe to wander the Prarie with your most excellent looking buddies, Bob.
Happy smokes coming your way!
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