We use ours quite a bit and love it. The one we have now opens from the top and I don't like it as well as the pull-out basket. How about you?
We have the pull-out. It works great. We have just run out of counter space. I get tired of taking it up and down from the over the refrigerator cabinet. If we clear up some space we are looking at the Emeril French door model.
My wife loves ours, and uses quite often to heat or reheat things. Like Ron, we've run out of kitchen counter space...so I'm having a new garage built so we can remodel the old garage into the pantry so she has more counterspace...LOL.