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Post by Darin on Oct 29, 2017 15:10:15 GMT -5
It's practically cliche because it's so common. With the advent of YouTube and other online sources it's easy to bust them now, though. Recently, a motorcycle repair shop quoted me an hour an a half labor for an oil change stating that "Goldwings took a lot more work because of all the fairings". Well, one online video later and it's a 30 minute job for me at home ... requires removal of one panel that just pops off. Friggin' crooks! Rant over.
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Post by PhantomWolf on Oct 29, 2017 15:17:27 GMT -5
I would go so far as to say any service is expensive when you consider doing it yourself. Mechanics enjoy one of those professions where the layperson greatly overestimates the complexity of the work. Think of the screws an IT contractor puts to people- Not to mention effing healthcare. haha
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Post by puffy on Oct 29, 2017 16:29:52 GMT -5
Some years ago my car broke down when I was out of state on vacation.It cost me just short of $200 to get it fixed.When I got home I showed the receipt to a fella at the auto parts store.He told me that the part cost $23.00 and took 20 minutes to install.
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Post by herbinedave on Oct 29, 2017 16:58:54 GMT -5
They consider most people coming to them an easy mark.
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Post by Deleted on Oct 29, 2017 18:05:53 GMT -5
They have to maintain a building, buy proprietary tools, have training, insure employees etc etc.
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Post by Darin on Oct 29, 2017 18:08:52 GMT -5
They have to maintain a building, buy proprietary tools, have training, insure employees etc etc. Understood ... and I would have accepted a quote of 1/2 hour at $95 an hour. Charging triple the time it would take, however, is robbery.
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Post by Deleted on Oct 29, 2017 18:17:03 GMT -5
I believe they are just an average cross section of humanity. Lots of people will do wrong when they think no one will notice.
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Post by trailboss on Oct 29, 2017 18:25:27 GMT -5
They have to maintain a building, buy proprietary tools, have training, insure employees etc etc. And...they have to have a buffer zone when things go really, really, bad. I decided on a Sunday afternoon to switch out the thermostat on the wife's Aerostar, a 30 minute job. As I put the wrench on the bolt and barely twisted the socket the bolt broke off in the aluminum intake manifold. My neighbor had a snap-on case hardened easy out tool...we put some meat into it and it snapped and broke off...now I had a case hardened tool broke off into the broken bolt...this simple job turned into a friggin nightmare. I asked my brother in law that owned a Muffler shop since he was in the industry, how if I took my car into a shop and a simple thermostat switch can result into a ridiculous cost. "They go by what the manual calls for...and they usually always complete the job in well under the quoted time...that is icing on the cake, until some knucklehead brings in an Aerostar with an "easy" repair...then things tend to even out. I am not saying that justifies what they quoted you, it sounds like certainly not...it is a good thing that they have to give the quote up front. Having said that, there are bad guys in all the trades, I am fortunate that the guy that does the heavy work on our semi-tractors will work on cars, and he really has fair pricing...he is honest as the day is long. I really feel sorry for the old fart that calls an A/C guy in the middle of the summer in Phoenix, and they hose them for a simple burned out switch to the tune of hundreds of dollars, if not thousands. A few years back the local investigative reporter exposed some scumbags for doing that.
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Post by trailboss on Oct 29, 2017 18:48:08 GMT -5
Just to let you know how my sad Aerostar story ended..... Well now I had a broken off bolt and easy out in the aluminum intake manifold...I called the ford dealer and told them of my plight.. "Sure, bring it in and we will take care of it" I drove it in and dropped it off, they called me back... 'We are going to have to get you a new intake manifold, with labor that will cost you....$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$" I called my brother in law..."bullshit" he said..it takes a good welder, not a jacklegged guy, but if you build up a weld on the broken easy out/bolt, and then weld a bolt onto that, the extreme heat breaks the bond without warping the manifold and the welded bolt should wrench it all out easily" When I told them at Ford that my brother in law had a technique for taking the bolt out without replacing the manifold, all of a sudden the Ford dealership had re-found the lost art of frozen bolt removal ....they still hosed me, but it was nowhere near the cost of an intake manifold replacement. Like the new Avatar Darin, that is pretty cool.
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Post by GRUMPY on Oct 29, 2017 19:32:45 GMT -5
Mechanic's see us as easy marks. Most of us are ignorant of the working of our machines. The burden of proof is on us. With the aid of the Government , automakers have made it nearly impossible for the average person to be able to work on their own vehicle. New cars are nothing like my 1970 Volkswagen, which even I could rebuild it, from the ground up. Don't get me started on the pharmaceutical/health industry.
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Post by Nevadablue on Oct 29, 2017 19:36:46 GMT -5
I think the right answer has been said above. The average 'car owner' has no brains at all and no knowledge of anything but how to operate a cell phone while driving. They are too stupid to have money, so smart mechanics take it from them. Works on most of them.
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Post by GRUMPY on Oct 29, 2017 19:51:56 GMT -5
I think the right answer has been said above. The average 'car owner' has no brains at all and no knowledge of anything but how to operate a cell phone while driving. They are too stupid to have money, so smart mechanics take it from them. Works on most of them. You seem to admire these dishonest, deceitful and unscrupulous mechanics. I wonder why.
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Post by trailboss on Oct 29, 2017 20:24:06 GMT -5
I think the right answer has been said above. The average 'car owner' has no brains at all and no knowledge of anything but how to operate a cell phone while driving. They are too stupid to have money, so smart mechanics take it from them. Works on most of them. With each passing year, the cars get more complex, and the average person cannot spend the time, money and education (let alone afford the proprietary software) to keep pace with it all. If a person decides to enter that field and can properly diagnose and repair an issue, he certainly deserves to be compensated for the years of backbreaking labor and toil that allows them to reach that level of professionalism. But predatorily taking advantage of others Is a bad way to do business.
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Post by TwelveAMnTX on Oct 29, 2017 21:47:34 GMT -5
I went through a scam situation with the A/C on my car. The garage I normally go to was busy & I went to another I used before. They did my oil change & then started working on recharging my A/C. They said it wouldn't hold a charge & the compressor was bad. They told me a ballpark amount of $800 - 1500 to fix it & said they'd be happy to order the parts ... didn't even dignify them with a response. I paid for my oil change & asked about why they couldn't give me an accurate quote, but didn't get anything but a shrug.
I ended up bringing the car to my usual garage later that month & explained to them what had happened. They said there was no freon in my car, that's why he was getting the readings he was getting. He evacuated it, but never replaced it. They purged the system & recharged the A/C with no problems whatsoever for $80 compared to what the scammers were trying to take me for.
It seems to be that some places think people will pay because they need the car & have no other option. There are some businesses that don't have to lie to keep the doors open. They do a good job & keep a returning customer base because of it.
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Post by Deleted on Oct 29, 2017 22:43:44 GMT -5
I used to have a 2005 Equinox when my AC went bad it cost me 1500 to buy the tools and parts. Now I tend to fix my own stuff but the days of a simple socket set and screw drivers is long gone. Purchasing a good monitor like a www.tooltopia.com/otc-tools-3111pro.aspx . Money well spent in the long run then decide if your work is better than some mechanic fresh out of tech school. Most importantly read every thing you can before you start repairs and for me only genuine GM parts go on my stuff. I despise working on anything but darn sure don't want to do it twice. That means a new starter for 500 vs Auto junky for 150. Yes I do let other people work on my stuff as I hate doing oil changes but I use a regular garage and not 10 minute oil change. I cant count up the number of times someone told my wife she needed a new air filter or belt after I just changed them. The other thing is I no longer buy tires from a discount store that is nation wide and uses tire and discount in their name. But that's another story.
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Post by GRUMPY on Oct 29, 2017 23:49:48 GMT -5
Using overhead to justify lying to customers is just wrong, Be up front, truthful, and the customer won't feel shafted.
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Post by bonanzadriver on Oct 30, 2017 0:05:56 GMT -5
I think it's easy to paint all folks, of any given profession, with a broad brush.
I have the distinct honor of being a mechanic's son. I know that my dad is and was an honest hard working man that busted his arse to provide for my mom, sister and myself.
Were it not for the threat of getting my butt kicked, by my dad, I would have followed in his footsteps. He wanted me to work with my brains and not my brawn. It was his opinion that his profession required hard work and tough hours and he wanted better for me, he owned his own business.
After getting out of the Navy I worked as an engineer for over a year, I hated it. I didn't like being stuck in a cubicle.
I took a summer off and decided to sell cars. That was 29 years ago.
Over the last 3 decades I have had the opportunity to work my way up through the ranks and have managed several dealerships and consulted with dealers for over 10 years.
I am now running an import dealership here in my town. For whatever reason, it seems all too common for folks to come into the dealership and treat my employees with contempt and disrespect, if for no other reason than that they think it is somehow acceptable to do so.
I know for a fact that my dad never took advantage of his customers. Truth be told, he has probably written off tens of thousands of dollars in uncollected bills, over the 50 or so years he was in business.
I myself do business in an honest and ethical manner. If at any time I have a customer accuse me or my staff of dishonest dealings, I simply end the transaction and ask them to go purchase a vehicle elsewhere. Life's too short and death's too long to do business with people you don't like. In the end, No Deal is better than a Bad Deal.
Don't get me wrong. I don't like being taken advantage of any more than you or anyone else does. I grow really tired of paying more for services simply because I live in a golf community and belong to a country club. Because of this I have gone through great lengths to ensure whenever I have to use a company for AC service, Appliance repair, or any other such matter, that I use someone that gives me an honest quote and does honest work.
Can I change the oil on my cars cheaper than my shop or others charge? Absolutely!
Do I want to spend my spare time doing so? Absolutely not!
At the end of the day you simply have to ask yourself what it's worth to pay someone else to do what you don't want to, don't have time to or don't have the ability to do.
ymmv
Dino
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Post by oldcajun123 on Oct 30, 2017 1:49:08 GMT -5
Well said Dino, not all mechanics are crooks, not all crooks are mechanics. Find an honest shop and stick with it.
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Post by Darin on Oct 30, 2017 9:45:41 GMT -5
Lol ... knew this would conjure up some good stories from others. Also, please note that I never used the word "ALL". Furthermore, I've known several good, honest mechanics ... glad some of you have as well.
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Post by Nevadablue on Oct 30, 2017 10:35:28 GMT -5
I think the right answer has been said above. The average 'car owner' has no brains at all and no knowledge of anything but how to operate a cell phone while driving. They are too stupid to have money, so smart mechanics take it from them. Works on most of them. You seem to admire these dishonest, deceitful and unscrupulous mechanics. I wonder why. No, you mistook my meaning. I worked for many years as a heavy equipment mechanic and maintenance supervisor in the mining industry. I have no disrespect for mechanics nor like dishonest ones. But, I do know how many people think and operate. What I said was a description of reality, not an approval of it. It is very difficult to find people who actually want to work and do a good job for a decent wage. A good mechanic should we well paid. A crappy mechanic should be stocking at walmart. But, the average person is not smart enough to tell the difference. So, the crappy mechanic makes a living off of them. That's all. I too am the son of a mechanic. My dad was a machinist's mate in the Navy in WWII so I have a lot of 'time in grade' if you will.
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Post by daveinlax on Oct 30, 2017 11:45:33 GMT -5
I'm a IUOE heavy equipment operator for over 35 years in site development, pipeline and mining and I have a lot of appreciation for our mechanics and I quietly tell them that. I've run and broke everything from WW2 surplus dozers with a crank start pony motor to the the new D8t I got last spring that constantly has codes coming up. I'm in a MSHA frac sand mine with a newer leased machines and even those break down constantly. I try and stick with vehicles with warranties but I've found over the years to stick with the dealer. With newer vehicles I've had issues with the small private shops practicing and failing on repairs. I'd rather spend the extra money to get a large shop where my issue is not a first with them.
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Post by trailboss on Oct 30, 2017 12:00:59 GMT -5
I'm a IUOE heavy equipment operator for over 35 years in site development, pipeline and mining and I have a lot of appreciation for our mechanics and I quietly tell them that. I've run and broke everything from WW2 surplus dozers with a crank start pony motor to the the new D8t I got last spring that constantly has codes coming up. I'm in a MSHA frac sand mine with a newer leased machines and even those break down constantly. I try and stick with vehicles with warranties but I've found over the years to stick with the dealer. With newer vehicles I've had issues with the small private shops practicing and failing on repairs. I'd rather spend the extra money to get a large shop where my issue is not a first with them. Our mechanic at our terminal does the PM's and day to day stuff on Mack and Freightliner tractors. heavy duty stuff is farmed out to a 2nd tier guy that does the heavy stuff if it is out of warranty. Some issues force us to take the trucks to the dealer as every year the software changes and it is incredibly expensive to buy...sometimes it seems like the truck went to the roach motel.."check's in, but never checks out"...and it comes back with a large bill and the problem resurfaces. CAT was really smart to exit the over the road market when they saw the regulatory writing on the wall by the EPA, and it caused Roger Penske to sell off the heavy engine division...compliance would have emptied his pockets. I sure miss the CAT engines, a 600 cat was pretty much the pinnacle from where I sit....I used to blast up Donner pass in a 379 Pete and the 600 cat really performed.
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Post by pappyjoe on Oct 30, 2017 12:27:23 GMT -5
I've been using the same auto shop since about 1990. They've gone through 3 owners and untold number of service personnel. They only tried screwing me one time on that I remember because when they said I needed a brake job and quoted me a price about 3 times higher for parts. I explained to them that I could get the OM parts cheaper by buying direct from the dealership than what they wanted for the aftermarket parts. I also explained to them about my background as a mechanic (just forgot to mention that it was shipboard diesels). Haven't had a problem since with them.
Only time I don't use them is for work that is under warranty with the dealer.
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Post by oldcajun123 on Oct 30, 2017 13:01:58 GMT -5
Most young people and families are strapped with bills, sudden mechanical problems are hard to bear, older men like some of us here are comfortable and repairs are not so hard, from reading this post most of the men have sound mechanical experience or judgement. I have worked on most everything under the sun, now I don't even change my oil. One little trick is to ask for the old parts to be returned to you, if they are trying to jam you they will be reluctant to do so. You may pay more in a certified shop, but you will leave with omg parts and a place that will work with you if you have to come back. My honest mechanic retired so I found one by going to the trade school and asking instructor who graduated and was competent and where and if he had a shop. I was fortunate he was just down the road. My wife's Prius goes to Toyota, do a little homework and it may pay off.
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Post by trailboss on Oct 30, 2017 14:58:28 GMT -5
Most young people and families are strapped with bills, sudden mechanical problems are hard to bear, older men like some of us here are comfortable and repairs are not so hard, from reading this post most of the men have sound mechanical experience or judgement. I have worked on most everything under the sun, now I don't even change my oil. One little trick is to ask for the old parts to be returned to you, if they are trying to jam you they will be reluctant to do so. You may pay more in a certified shop, but you will leave with omg parts and a place that will work with you if you have to come back. My honest mechanic retired so I found one by going to the trade school and asking instructor who graduated and was competent and where and if he had a shop. I was fortunate he was just down the road. My wife's Prius goes to Toyota, do a little homework and it may pay off. Some really good advice.
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Post by Deleted on Oct 30, 2017 19:25:52 GMT -5
Why Cat really quit building over the road engines. The early 5ek motors were routing the exhaust back through the air brake system and the EPA caught em. The C10 would blow camshafts out the side of the head going down hill with the Pac brake engaged. Most C10 engines were lucky to make out of the yard in the morning due to poor electronics. CAT was never able to fix the issues with the 5ek injector seals and head gasket failures. Paccar started the ground breaking for the DAF engine plant basically kicking CAT to the curb. That being said if you are pulling 150 tons of bulldozer on a low boy in a hole no engine had the low end torque of 3406 variant. Add twin turbo to that and pull Jack Rabbit pass without breaking a sweat.
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Post by Lady Margaret on Oct 30, 2017 19:29:29 GMT -5
it's especially bad if you are a woman. i've been fortunate to find a couple of very good mechanics. when we moved back to my home town we started taking our vehicles to the mechanic my Dad always went to. He was a hard worker and a very fair and honest man. Unfortunately he passed away a few years later and I had to go elsewhere. Mostly just needed new tires and inspections for a couple years and the garage up the road was fair. One morning after taking hubby to work about four years ago I was turning into the driveway and heard a whine in the front end. I knew what that meant, because it had happened in my previous car, so I took it up to the garage and told them I needed them to check the noise in my front axle. I left the car there because I knew the wheel bearing needed replaced. They called and told me the noise was because I needed rear tires. I told them that I knew I needed rear tires, but I also knew that wasn't the noise. They insisted that replacing the tires would fix the problem. I called hubby. He called and talked to them, telling them that the axle needed looked at. They still insisted it was the tires. I went back and collected the car. I wasn't about to let them put tires on it. I posted on Facebook for garage recommendations and got one that was close to home. Took the car to them, explained what was going on, they took it for a test drive, came back and said, your wheel bearing needs replaced. Yup, I knew that. He gets all our business now. I make my Mom go there too. They know I know my car and if I bring it in for a noise they know there is a problem, and they treat me like an intelligent human being. Their prices are extremely reasonable too. They have so much business now they had to move to a larger garage. It's nice having a mechanic I can trust.
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Post by Deleted on Oct 30, 2017 20:09:11 GMT -5
It pays to know how to do the job yourself so when you go to a mechanic you can just tell them exactly what ya want done instead of asking what's wrong and to fix it. This tells them your not an easy mark and have enough knowledge and will dispute anything they try to hang you with. This is what I do, although that doesn't mean they won't try cause I've caught my share of scum bags.
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Post by GRUMPY on Nov 1, 2017 2:06:48 GMT -5
I don't see it as being reasonable to think everyone should be able or inclined to be mechanically capable of doing the repair of their vehicles. It doesn't involve intelligence, or ability. For many a vehicle is just the tool they use to be able to do what they need to live their life, not the center of their existence as it is for some. Many people, able to do a multitude of jobs shouldn't be belittled because they aren't mechanically knowledgeable. I don't care if my cardiologist is able to replace the fuel injection system in my Chrysler. I just that he can help keep my old heart pumping.
Now for the lack of honesty of some mechanics. Dishonesty isn't the sole domain of auto mechanics. I've found it also in the health industry(having what I now believe to have been an unnecessary). It raises it's nasty head wherever a profit is to be made from dishonesty. You have to hope those you depend on for things which affect your life are honest dealing with you and your needs.
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Post by toshtego on Nov 1, 2017 10:21:11 GMT -5
I know crooked plumbers, electricians and General Contractors. There is nothing special about mechanics.
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