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Post by bambooshank on Nov 29, 2018 21:13:58 GMT -5
Sadly the Ingo Garbe Lovat estate pipe I purchased had developed a soft spot under the cake which was not seen. The first smoke was fine and incredibly dry. When I smoked the pipe 5 days later in the rotation I felt a hot spot where I had my thumb so when I cleaned it out after it cooled I noticed what looked like a burnout in progress. I notified the dealer and he asked me to send it back and once he inspected it he agreed it was a burnout in progress and offered me a full refund. I thanked him for his exceptional customer service on the pipe and told him how sad I was that this happened since I’d never had anything I’ve purchased from him develop anything and it was easy to see how this could not be seen since it had a cake and smoked very well. He did have a few other pipes by Ingo Garbe all estates but one was unsmoked and I asked if he would place the refund toward purchasing that pipe, he agreed and I am in process of getting the payment to him. May I introduce my new Ingo Garbe. banjo   |
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Deleted
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Post by Deleted on Nov 29, 2018 21:17:32 GMT -5
That’s a beauty Banjo, definitely my style bowl and shank......all the way down to the stem. May it give you many years of smoking pleasure 👌👍👍
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Post by Yohanan on Nov 29, 2018 21:17:39 GMT -5
I hope you enjoy your replacement without incident, very nice pipe. Congrats!!!
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Post by pepesdad1 on Nov 29, 2018 21:20:31 GMT -5
Tis a beauty...and suits you well.
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driftingfate
Junior Member
Posts: 497
First Name: David
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Post by driftingfate on Nov 29, 2018 21:21:30 GMT -5
Not only a beautiful pipe, but a great seller from the sounds of it.
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Post by bambooshank on Nov 29, 2018 21:25:51 GMT -5
The seller has been a stand up gentleman ever since I first met him back over 30 years ago when he had a storefront that I visited when my wife and I were vacationing.
banjo
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Deleted
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Post by Deleted on Nov 29, 2018 21:37:37 GMT -5
I like that new pipe. Looks like a deep chamber. 2" at least.
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Post by Deleted on Nov 29, 2018 22:07:32 GMT -5
Beautiful pipe Banjo. Love the grain patterns and the soft curves of the pipe. Enjoy  |
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Post by puffy on Nov 29, 2018 23:09:10 GMT -5
Great looking pipe
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Post by trailboss on Nov 29, 2018 23:35:48 GMT -5
Not only a beautiful pipe, but a great seller from the sounds of it. That was what I was thinking...a new pipe, I get it, but on an estate, that is really great service. |
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Post by Dramatwist on Nov 29, 2018 23:45:45 GMT -5
...a fine outcome, Banjo. Happy Holidays to you...
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Post by william on Nov 29, 2018 23:59:24 GMT -5
What a beauty.  |
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Post by mwps70 on Nov 30, 2018 0:14:10 GMT -5
A beautiful pipe that looks like it would smoke flakes wonderfully.
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Post by PhantomWolf on Nov 30, 2018 0:20:21 GMT -5
Beautiful pipe, man. Congrats! It reminds me of a swan. That tall, elegant, stacked bowl also reminds me of a certain masterpiece a forum member carved for me. In fact, I'm inspired to pack said bowl just now! haha
Hope this one works out for ya!
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desolbones
Junior Member
Posts: 410 
First Name: Greg
Favorite Pipe: Briar, Clay,Cob, Meer, Metal and Morta.
Favorite Tobacco: Searching
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Post by desolbones on Nov 30, 2018 0:34:12 GMT -5
Its making me smile, I figure you should be grinning ear to ear!
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Post by antb on Nov 30, 2018 4:54:26 GMT -5
Excellent replacement!!
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Post by Legend Lover on Nov 30, 2018 5:00:57 GMT -5
What a guy! It does my heart good to hear stories like that. The pipe looks lovely and I hope it brings you many years of smoking pleasure.
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Post by haebar on Nov 30, 2018 5:54:13 GMT -5
That is a very nice and unique pipe. I like the flowing curves. And that is some special customer service!
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Post by slowroll on Nov 30, 2018 8:34:04 GMT -5
Very graceful pipe Banjo, I like it. Enjoy.
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