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Post by hvacpipeguy on Jul 25, 2020 9:49:58 GMT -5
Hey guys. Just something I've been thinking about and wanted y'all's input on.
Lately I've been thinking about going into sales. Not sure what, but I'm already a salesman. Despite being an HVAC service tech, about a third of my paycheck is commission and bonuses. I'm expected to upsell so much. I've been trained on it and am good at it. My customer service skills are excellent. So it just got me to thinking about switching.
Is anybody here in sales? Why should I switch? Why should I not? I'd appreciate any wisdom or advice.
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Post by Legend Lover on Jul 25, 2020 10:08:50 GMT -5
Brave move, but at the same time, why not?
I've little experience in sales. I hate it, except that I would be passionate about promoting something I really belive in.
What area are you thinking of?
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Post by trailboss on Jul 25, 2020 10:31:20 GMT -5
I know that up selling brings a lot of money in and helps the bottom line, but when I sense it happening, I am “one and done.”
I am not talking about legitimate suggestions that will truly benefit the customer. I am talking about someone telling me that the only way to cool the master bedroom upstairs it to scrap my A/C and put in a new “ more efficient” dual unit.
When in fact, adding an air return in the vaulted upstairs ceiling resolved the problem.
My A/C compressor on the wife’s car went out. I was out of town and asked her to take care of it. Big O replaced the complete system, condenser, and everything to make it to “factory new”.
They will never see my car in their workbay again.
To answer your question, if you have the gift of selling, why not? It is not physically as taxing, something to think about as you get older. A company that doesn’t try to up sell everything to me, has sales staff that are honest, techs that deliver on promises, they have a loyal customer.
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Post by pepesdad1 on Jul 25, 2020 12:28:38 GMT -5
I know that up selling brings a lot of money in and helps the bottom line, but when I sense it happening, I am “one and done.” I am not talking about legitimate suggestions that will truly benefit the customer. I am talking about someone telling me that the only way to cool the master bedroom upstairs it to scrap my A/C and put in a new “ more efficient” dual unit. When in fact, adding an air return in the vaulted upstairs ceiling resolved the problem. My A/C compressor on the wife’s car went out. I was out of town and asked her to take care of it. Big O replaced the complete system, condenser, and everything to make it to “factory new”. They will never see my car in their workbay again. To answer your question, if you have the gift of selling, why not? It is not physically as taxing, something to think about as you get older. A company that doesn’t try to up sell everything to me, has sales staff that are honest, techs that deliver on promises, they have a loyal customer.This is the trick...if you have to upsell constantly, the product is probably not that great to begin with...and if you are not passionate about the product...you'll be hating working that job. Just my opinion. |
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Post by hvacpipeguy on Jul 25, 2020 13:44:06 GMT -5
Don't get me wrong, Trailboss. I will not rip anybody off and my company would get rid of you pretty quick for that. They've spent too much building their reputation up. Personally, I do not even like to give recommendations so much as present options and explain the pros and cons. That is how I have gotten so good at selling.
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Post by Ronv69 on Jul 25, 2020 14:00:27 GMT -5
I was in computer sales for a couple of years and I sucked at it. The customers loved me. But "I spent too much time" with them. 😕
It just wasn't me. I got educated in networking and started a business that was successful for a while. Then my lack of sales ability let me down.
A good AC man will never go hungry in Texas.
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Post by trailboss on Jul 25, 2020 14:33:27 GMT -5
Don't get me wrong, Trailboss. I will not rip anybody off and my company would get rid of you pretty quick for that. They've spent too much building their reputation up. Personally, I do not even like to give recommendations so much as present options and explain the pros and cons. That is how I have gotten so good at selling. I figured that.😉 I was just speaking in generalities about sales. Here in AZ, where you are lucky to get 10 years from an A/C unit, there are a lot of opportunistic salesmen and techs, so that is always on my mind when I engage them. |
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Post by bigwoolie on Jul 25, 2020 15:02:11 GMT -5
Hey guys. Just something I've been thinking about and wanted y'all's input on. Lately I've been thinking about going into sales. Not sure what, but I'm already a salesman. Despite being an HVAC service tech, about a third of my paycheck is commission and bonuses. I'm expected to upsell so much. I've been trained on it and am good at it. My customer service skills are excellent. So it just got me to thinking about switching. Is anybody here in sales? Why should I switch? Why should I not? I'd appreciate any wisdom or advice. There is no substitute for doing what you love and are good at. I made almost $60,000.00 a year as a remote bush cop in Alaska, and I absolutely hated it. Went back to doing what I love, and at waaaayyyyy less money, Ive never looked back. |
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Post by Scott W on Jul 27, 2020 8:24:36 GMT -5
I’ve been in sales for 26 years. Highest paying hard work and lowest paying easy work there is.
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Post by instymp on Jul 27, 2020 8:46:32 GMT -5
Everyone needs HVAC.
You are now selling something people need.
Sales is great, if you are selling you are making $$.
It is much more work than people think if you are good.
Ever think about increasing referrals to increase income?
That is one of the biggest part of successful sales.
Good luck in your endeavors.
I always wanted to be a mailman.
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briarbuck
Full Member
Leave the gun...take the cannoli.
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Post by briarbuck on Jul 27, 2020 9:30:51 GMT -5
I’ve been in sales for 26 years. Highest paying hard work and lowest paying easy work there is.  |
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