|
|
Post by mgtarheel on Nov 27, 2021 23:58:51 GMT -5
Sherlock Holmes fans, If you are interested in owning a Peterson 4AB pipe, Smoking Pipes will be bringing them out on 12/3 according to JimInks.
|
|
|
|
Post by Legend Lover on Nov 28, 2021 4:33:49 GMT -5
At first I thought, '12th of March, that's great advance notice....' but then I realised you mean 3rd of December.
I do quite like these pipes.
|
|
|
|
Post by terrapinflyer on Nov 28, 2021 5:58:56 GMT -5
At first I thought, '12th of March, that's great advance notice....' but then I realised you mean 3rd of December. I do quite like these pipes. No, no, no. I think that's in Freedom Format. |
|
|
|
Post by trailboss on Nov 28, 2021 18:20:50 GMT -5
Sorry about creating a similar thread, I could have swore that MgTarheels post was one I received in an email.😝
Jim sent me an email earlier today, so I made a post without looking.
It’s called getting older.
|
|
|
|
Post by Ronv69 on Nov 28, 2021 19:23:29 GMT -5
Sorry about creating a similar thread, I could have swore that MgTarheels post was one I received in an email.😝 Jim sent me an email earlier today, so I made a post without looking. It’s called getting older. He's probably about to mess his pants that his dream is being fulfilled. |
|
|
|
Post by trailboss on Nov 28, 2021 19:25:40 GMT -5
On the phone as we speak.
|
|
|
|
Post by Ronv69 on Nov 28, 2021 19:29:12 GMT -5
On the phone as we speak. Say hi for me. 😘 |
|
|
|
Post by roadsdiverged on Nov 28, 2021 19:59:06 GMT -5
On the phone as we speak. Say hi for me. 😘 And there's that bowl of cheerios!!! Hahaha. I love the pipe, but that's a bigger price tag than I can talk myself into. |
|
|
|
Post by trailboss on Nov 28, 2021 20:42:00 GMT -5
And there's that bowl of cheerios!!! Hahaha. I love the pipe, but that's a bigger price tag than I can talk myself into. As I hear it, the best driller/carver was tasked with the duty, and the pipes went through rigorous QC. I would love to have one, but it just isn't in the cards for me either. |
|
|
|
Post by roadsdiverged on Nov 28, 2021 21:11:27 GMT -5
And there's that bowl of cheerios!!! Hahaha. I love the pipe, but that's a bigger price tag than I can talk myself into. As I hear it, the best driller/carver was tasked with the duty, and the pipes went through rigorous QC. I would love to have one, but it just isn't in the cards for me either. I'm glad to hear that, I read Jim's post about them on the other forum. QC has sucked on normal factory Pete's for a while now. I've had trouble with the 2 that I have but was able to fix them myself. Mind you, they were only in the $100-$150 range. Such an iconic shape and limited amount (500) deserves to be done right. And I'm sure they did just that. If I had the spare funds, I'd grab one without thinking twice. Happy smokes to anyone that's able to snag one  |
|
|
|
Post by urbino on Nov 28, 2021 22:02:50 GMT -5
"Hey, we QC'd these ones!"
That's a novel approach to brand management.
|
|
|
|
Post by terrapinflyer on Nov 29, 2021 5:21:00 GMT -5
1. Less QC =
2. Fewer rejects
3. ? ? ?
4. Profit
|
|
|
|
Post by Darin on Nov 29, 2021 15:59:06 GMT -5
Don't care for the shape, maker or price ... there, I said it. 😛
|
|
|
|
Post by trailboss on Nov 29, 2021 19:25:07 GMT -5
Don't care for the shape, maker or price ... there, I said it. 😛 Yeah, you probably swore off potatoes, hate St. Patrick, use Roundup on clover, and laugh to the tune of Danny Boy. Don’t be a tater hater, Darin! |
|
|
|
Post by urbino on Nov 29, 2021 19:27:15 GMT -5
Don't care for the shape, maker or price ... there, I said it. 😛 Yeah, you probably swore off potatoes, hate St. Patrick, use Roundup on clover, and laugh to the tune of Danny Boy. Don’t be a tater hater, Darin! Darktater approves this message. |
|
Rattlesnake Daddy
Full Member
Posts: 630
Favorite Pipe: Always changing
Favorite Tobacco: G&H Dark Birds Eye, Bayou Night.
Location:
|
Post by Rattlesnake Daddy on Nov 30, 2021 8:25:50 GMT -5
Not a bad looking pipe, but I'm not a fan of limited runs just to drive the price up. If they decide to bring it back as part of the line at regular prices, I'd be interested.
|
|
|
|
Post by Darin on Nov 30, 2021 13:17:46 GMT -5
Don't care for the shape, maker or price ... there, I said it. 😛 Yeah, you probably swore off potatoes, hate St. Patrick, use Roundup on clover, and laugh to the tune of Danny Boy. Don’t be a tater hater, Darin! 😅😅😅 |
|
|
|
Post by sperrytops on Nov 30, 2021 13:18:42 GMT -5
Nice pipe, but more than I want to spend usb to pretend I look like Sherlock Holmes. I'd then have to go out and buy a deerstalker, cape and stick. Oh well.
|
|
|
|
Post by johnlawitzke on Dec 1, 2021 15:26:05 GMT -5
As I hear it, the best driller/carver was tasked with the duty, and the pipes went through rigorous QC. I would love to have one, but it just isn't in the cards for me either. I'm glad to hear that, I read Jim's post about them on the other forum. QC has sucked on normal factory Pete's for a while now. I've had trouble with the 2 that I have but was able to fix them myself. Mind you, they were only in the $100-$150 range. Such an iconic shape and limited amount (500) deserves to be done right. And I'm sure they did just that. If I had the spare funds, I'd grab one without thinking twice. Happy smokes to anyone that's able to snag one I’m not a Pete guy, but I have heard that thee quality has markedly improved since Laudisi bought them a few years ago. |
|
|
|
Post by peteguy on Dec 1, 2021 20:01:02 GMT -5
I'm glad to hear that, I read Jim's post about them on the other forum. QC has sucked on normal factory Pete's for a while now. I've had trouble with the 2 that I have but was able to fix them myself. Mind you, they were only in the $100-$150 range. Such an iconic shape and limited amount (500) deserves to be done right. And I'm sure they did just that. If I had the spare funds, I'd grab one without thinking twice. Happy smokes to anyone that's able to snag one I’m not a Pete guy, but I have heard that thee quality has markedly improved since Laudisi bought them a few years ago. Please don't quote me again without notifying me first. Oooops, I misread that, never mind.  |
|
|
|
Post by sperrytops on Dec 3, 2021 12:49:19 GMT -5
Did the alleged pipe ever show? I see SP has a Sherlock Holmes Natural Original P-Lip for $334. But I'm not sure that's the 4AB JimInks was referring to.
|
|
Deleted
Deleted Member
Posts: 0
Location:
|
Post by Deleted on Dec 3, 2021 15:12:01 GMT -5
Yes, it was a SNAFU. Pipes were made available after normal people went to sleep, and were all sold while they remained asleep. In fact, some were double-sold, as I found out this morning in an email. Their customer service response to the problems was typical SP....basically: tough luck, go away.
|
|
|
|
Post by sperrytops on Dec 3, 2021 15:15:39 GMT -5
Disappointing performance on SP's part. I'd call that one a bungle.
|
|
Deleted
Deleted Member
Posts: 0
Location:
|
Post by Deleted on Dec 3, 2021 15:46:55 GMT -5
Disappointing performance on SP's part. I'd call that one a bungle. These sorts of problems start with upper management - they create the attitude of their company's customer service. Whoever is in charge at SP is bungling things, and it's filtering down into their customer service policies. Just as an example, I used to frequent a local coffee shop that had a horrid, rude manager. But she always hired sweet, friendly new employees. I would watch as they slowly turned into mini-versions of 'her'. They would watch her be rude to customers, subconsciously take in that information as the preferred behavior, and then begin to morph. SP does not care about customer service - period. They sell everything quickly and could care less about repeat customers. I'm fairly certain that when I receive my 4AB, which I have been eagerly anticipating for two years, I will look at it the same way I do my 2017 Houston Astros memorabilia - it will make me sick. This might seem like an overreaction, but I hate dealing with crap companies, and once they've screwed me (which SP has now done twice), I just want to forget they exist. I bought another pipe from SP over a year ago - a white whale amber-stem spigot. It was missing the advertised back-up acrylic stem. Rather than give me a miniscule refund, they basically said "tough sh*t". They did offer to take it back and I complained such that they eventually offered me a discount coupon on a future purchase. I kept the pipe, thought of their sh*tty customer service every time I laid eyes on it, and eventually dumped it at a large $$$ loss. |
|
|
|
Post by urbino on Dec 3, 2021 16:05:51 GMT -5
I've yet to have a problem with SP, but I haven't really needed their Customer Service dept.
It definitely sounds like they pewed the scrooch on this one.
|
|
|
|
Post by sperrytops on Dec 3, 2021 17:14:52 GMT -5
If you receive your pipe, post a pic for us to all drool over...
|
|
Deleted
Deleted Member
Posts: 0
Location:
|
Post by Deleted on Dec 3, 2021 19:53:12 GMT -5
I've yet to have a problem with SP, but I haven't really needed their Customer Service dept. It definitely sounds like they pewed the scrooch on this one. I have had to call their customer service five times. Here's the break-down. The problem I have with them is that they are unprepared to do anything to fix problems, unless it's super-easy for them. - POY double-sell. Result: I'm screwed
- Pipe missing advertised spare stem. Result: I'm screwed
- Pipe being shipped to wrong address (not fixed). If you ever ship something to a different address, their stupid arse-sucking software makes the new address the default. In this case I called as soon as I noticed the old address. All that they had done was prepare a label - it didn't get shipped until the next day - but they refused to change the address.
- Pipe being shipped to wrong address (fixed). This happened two more times, as I often send tobacco to people as gifts, and it just doesn't cross my mind that the address will become my default. They were able to change the address over the phone. They'll fix a problem if it's easy for them to do, but no extra effort will be put out.
|
|
|
|
Post by Silver on Dec 3, 2021 22:52:49 GMT -5
I've yet to have a problem with SP, but I haven't really needed their Customer Service dept. It definitely sounds like they pewed the scrooch on this one. I've been happy with SP to date. I have had to use customer service once. A pipe was delivered to someone else's house (USPS employee misread the name of the street!) and they were totally willing to replace it. |
|
Deleted
Deleted Member
Posts: 0
Location:
|
Post by Deleted on Dec 4, 2021 7:31:05 GMT -5
I've yet to have a problem with SP, but I haven't really needed their Customer Service dept. It definitely sounds like they pewed the scrooch on this one. I've been happy with SP to date. I have had to use customer service once. A pipe was delivered to someone else's house (USPS employee misread the name of the street!) and they were totally willing to replace it. It's always interesting to talk about customer service. If a company screws the pooch on customer service issues 1 out of 15 times is that too much? If you have two or three (or less) customer service interactions, the odds of having a bad one or almost nil. So what's too many? In my case it's been a lot higher than that, but I only buy pipes from them. I'm sure tobacco purchases are much simpler and more difficult to screw up. Also, easier for them to rectify. So yeah, most everyone has no complaints, as the odds of having a problem are low. I just got "lucky". |
|
