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Post by Deleted on Aug 4, 2018 17:54:09 GMT -5
I really hate to pile on Peterson because I think they have really nice pipes. But check out the chips along the right-hand groove of the Dracula I just got (sorry for the blurry images). Some might think I'm being petty/picky, but as I've said before a $112 pipe should not have an inch long of jagged chipping like that. You really shouldn't be able to see underneath the top part of the Rhodesian groove! If it were sold as a second for $50, fine. But it wasn't. I won't name the vendor because I don't blame them, and I'm confident they'll make good with an exchange. I really hope SP steps up the quality control. This is the 4th new Peterson I've bought, and only 1 had no issues.
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Post by Legend Lover on Aug 4, 2018 18:04:48 GMT -5
I would be inclined to agree with you, @chico. If you're paying over $100 for a pipe you'd expect it to be flawless... At least, I would.
You said you wouldn't name the vendor but then mentioned sp. Maybe I missed, but If it was sp then that's two qc issues from them in a short space of time...
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Post by rblood on Aug 4, 2018 18:15:24 GMT -5
I would not expect "perfection" at a $100 price point, but that chip is not acceptable on any non-second pipe. How in the world did that make it past QC...
I really hate seeing this, I am a long time Peterson fan and have well over 100 Peterson's in my collection - my heart just sinks....
I really hope Sykes and team can get a handle on these issues.
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Post by Deleted on Aug 4, 2018 18:53:14 GMT -5
I would be inclined to agree with you, @chico . If you're paying over $100 for a pipe you'd expect it to be flawless... At least, I would. You said you wouldn't name the vendor but then mentioned sp. Maybe I missed, but If it was sp then that's two qc issues from them in a short space of time... I was referring to the recent news that Peterson has been purchased by SP, but to be more accurate I should have said Laudisi which is their parent company. But good point - when the Laudisi-era Petersons start being made then sold by SP, they will have a double-level of responsibility for quality control. I'm not 100% sure but it seems like the pipe was stained after that chipping, which is actually worse in a way. One thing I will blame the vendor for is not including the Dracula box, as they pictured online. I mean, if I'm going to be geeky about this stuff I want the full monty!
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Post by Deleted on Aug 4, 2018 19:03:52 GMT -5
Chico, it’s not acceptable and I know how frustrating it is for you right now! I’m hoping SP takes the necessary steps in making Peterson pipes step up their QC, because the pipes being made and sold in the last 2 years have slipped thru without any care whatsoever! Also, bad enough pipes are leaving the factory with serious flaws, but the retailer usually also inspects pipes before shipped. In this case the pipe should not have been shipped to you from the vendor as well. Oh, those Peterson lacquered pipes that are notorious for a bubble finish once the briar heats up are covering a piece of briar with MANY fills. I’ve spent a number of hours ( a total of 4 Pete’s ) sanding and leaving the briar natural, just some buffing and the briar will darken when smoked, but those fills will shine on thru! If I were to purchase any Pete’s now it would be ones made prior to 1990, much higher quality briar👍👍
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Post by Deleted on Aug 4, 2018 19:14:53 GMT -5
Chico, it’s not acceptable and I know how frustrating it is for you right now! I’m hoping SP takes the necessary steps in making Peterson pipes step up their QC, because the pipes being made and sold in the last 2 years have slipped thru without any care whatsoever! Also, bad enough pipes are leaving the factory with serious flaws, but the retailer usually also inspects pipes before shipped. In this case the pipe should not have been shipped to you from the vendor as well. Oh, those Peterson lacquered pipes that are notorious for a bubble finish once the briar heats up are covering a piece of briar with MANY fills. I’ve spent a number of hours ( a total of 4 Pete’s ) sanding and leaving the briar natural, just some buffing and the briar will darken when smoked, but those fills will shine on thru! If I were to purchase any Pete’s now it would be ones made prior to 1990, much higher quality briar👍👍 Thanks - I'm glad to get validation about this because I was feeling like I was being petty. The problem with sticking to 1990 Petersons in this case is that they weren't making Draculas yet! Is there a way to tell in advance which types will bubble?
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Post by Deleted on Aug 4, 2018 19:25:22 GMT -5
That’s true, if you wanted that particular style/model you had no choice! But I’ll reiterate, that pipe should not have left the vendor. I’m sure it will be rectified too your liking👍
PS The Pete’s with the clear lacquer/shellac finish over the pipes that were dyed. All 4 that I had to re-finish were all dyed black properly, it’s the clear coat that bubbles.
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Post by dave g on Aug 4, 2018 19:38:32 GMT -5
Chipped upon receiving it brand new? You should’ve returned it before smoking. I don’t think this is a quality control issue from the manufacturer. The pipe appears to be damaged from mishandling.
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Post by Ronv69 on Aug 4, 2018 19:42:29 GMT -5
I would be inclined to agree with you, @chico . If you're paying over $100 for a pipe you'd expect it to be flawless... At least, I would. You said you wouldn't name the vendor but then mentioned sp. Maybe I missed, but If it was sp then that's two qc issues from them in a short space of time... I was referring to the recent news that Peterson has been purchased by SP, but to be more accurate I should have said Laudisi which is their parent company. But good point - when the Laudisi-era Petersons start being made then sold by SP, they will have a double-level of responsibility for quality control. I'm not 100% sure but it seems like the pipe was stained after that chipping, which is actually worse in a way. One thing I will blame the vendor for is not including the Dracula box, as they pictured online. I mean, if I'm going to be geeky about this stuff I want the full monty! If it didn't come with the box, then it isn't a new pipe, period. Return it ASAP.
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Post by Deleted on Aug 4, 2018 19:56:11 GMT -5
Chipped upon receiving it brand new? You should’ve returned it before smoking. I don’t think this is a quality control issue from the manufacturer. The pipe appears to be damaged from mishandling. Yep - received today, chipped, never smoked. I emailed the vendor within minutes of opening the package. There were no chips in the cloth pipe bag, and the chipped briar is black - no natural wood showing through - which is what makes me think it was stained after the chipping at the factory.
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Post by Deleted on Aug 4, 2018 20:03:39 GMT -5
I was referring to the recent news that Peterson has been purchased by SP, but to be more accurate I should have said Laudisi which is their parent company. But good point - when the Laudisi-era Petersons start being made then sold by SP, they will have a double-level of responsibility for quality control. I'm not 100% sure but it seems like the pipe was stained after that chipping, which is actually worse in a way. One thing I will blame the vendor for is not including the Dracula box, as they pictured online. I mean, if I'm going to be geeky about this stuff I want the full monty! If it didn't come with the box, then it isn't a new pipe, period. Return it ASAP. it came in the regular green Peterson box with cloth bag - but it was lacking the outer Dracula pictorial box, as shown in their photo.
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Post by roadsdiverged on Aug 4, 2018 20:51:09 GMT -5
I just looked over mine (exact same). Luckily mine doesnt have chips. But... it came in the normal Peterson box as well. Yours is unacceptable to me. I hope that whoever you ordered it from does you right. I didn't use the most common 2 companies here for mine (SP or P&C). I know you were looking forward to that one
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Post by trailboss on Aug 4, 2018 22:34:23 GMT -5
Yeah, that is unacceptable.
The box shows a blue pipe sock also, in hindsight that might be a clue that something wasn’t right... if they staged the box for the photo, it should have been included.... no Dracula box, it isn’t a new pipe... at least that is my thinking.
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Post by Pistol Pete 1911 on Aug 4, 2018 23:43:35 GMT -5
I really hate to pile on Peterson because I think they have really nice pipes. But check out the chips along the right-hand groove of the Dracula I just got (sorry for the blurry images). Some might think I'm being petty/picky, but as I've said before a $112 pipe should not have an inch long of jagged chipping like that. You really shouldn't be able to see underneath the top part of the Rhodesian groove! If it were sold as a second for $50, fine. But it wasn't. I won't name the vendor because I don't blame them, and I'm confident they'll make good with an exchange. I really hope SP steps up the quality control. This is the 4th new Peterson I've bought, and only 1 had no issues. Absolutely freeking not! that is beyond unacceptable! $112 is $112 and I would send it back.
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Post by Ronv69 on Aug 5, 2018 1:46:30 GMT -5
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Post by trailboss on Aug 5, 2018 1:54:44 GMT -5
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Post by unknownpipesmoker on Aug 5, 2018 1:55:18 GMT -5
Some of my Peterson sandblasts look like that too, even ones made before the qc issues. Sometimes I think they go for a too drastic rustication look and take too big of chunks out of the wood. Going for that imperfect, weathered look, I guess. I may be wrong, and sure this may be a qc issue, but I still think thats one cool looking pipe.
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Post by Deleted on Aug 5, 2018 3:14:02 GMT -5
Chipped upon receiving it brand new? You should’ve returned it before smoking. I don’t think this is a quality control issue from the manufacturer. The pipe appears to be damaged from mishandling. Yep - received today, chipped, never smoked. I emailed the vendor within minutes of opening the package. There were no chips in the cloth pipe bag, and the chipped briar is black - no natural wood showing through - which is what makes me think it was stained after the chipping at the factory. With Peterson’s QC today, that’s known as the “ Pete cover-up “ 👍
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Post by Pistol Pete 1911 on Aug 5, 2018 3:48:18 GMT -5
Yep - received today, chipped, never smoked. I emailed the vendor within minutes of opening the package. There were no chips in the cloth pipe bag, and the chipped briar is black - no natural wood showing through - which is what makes me think it was stained after the chipping at the factory. With Peterson’s QC today, that’s known as the “ Pete cover-up “ 👍 If I tried to pull that shite the old man would have given me a smack on the back of the head (not brain damaging). Big Jim would had a look on his face like WTF, you're not sending that out are you?
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Post by trailboss on Aug 5, 2018 4:18:47 GMT -5
That is actually a very rare pipe from the signature series line, it was made by Chip Peterson himself.
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Post by Deleted on Aug 5, 2018 4:31:06 GMT -5
Charlie, good morning...your up early and with a sense of humor as well, or you have yet to sleep!!!
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Post by Legend Lover on Aug 5, 2018 7:39:12 GMT -5
That is actually a very rare pipe from the signature series line, it was made by Chip Peterson himself. that's a great way to get them sold. 😂
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Post by Deleted on Aug 5, 2018 8:06:38 GMT -5
I gotta admit that chipping I would certainly complain about. I'm sure Smokingpipes doesn't check every single NEW pipe they have in stock, which would be in the thousands I suspect and otherwise nothing else would get done. And truthfully they shouldn't really have to, that should be the suppliers duty to make sure nothing leaves the plant or bench without a thorough inspection. I would certainly contact Peterson and ask them what in tar-nation are they selling nowadays, Quality pipes or Basket Trash?
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Post by blackmouth210 on Aug 5, 2018 11:56:26 GMT -5
I gotta admit that chipping I would certainly complain about. I'm sure Smokingpipes doesn't check every single NEW pipe they have in stock, which would be in the thousands I suspect and otherwise nothing else would get done. And truthfully they shouldn't really have to, that should be the suppliers duty to make sure nothing leaves the plant or bench without a thorough inspection. I would certainly contact Peterson and ask them what in tar-nation are they selling nowadays, Quality pipes or Basket Trash? I don't think the pipe in the OP was bought through SP. The reference to SP in this thread seems to be more aimed at SP's recent purchase of K&P Peterson. However, as an aside, SP photographs every pipe they sell on their site. So they actually should/would check out every single NEW pipe they sell online. According to them, the pipe you see pictured on their site is the actual pipe you get when you purchase. So, we shouldn't be seeing a pipe for sale at SP.com that someone didn't already look over closely enough to photograph.
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Post by Deleted on Aug 5, 2018 12:16:10 GMT -5
blackmouth210 is correct about my reference to SP - guess that was a little unclear. And the pipe listed on my vendor's listing was not the pipe I received. unknownpipesmoker , I'd tend to agree with you in general, but being able to see the smooth area under the groove just makes it look broken, not rustic. Hell, if rdpipes thinks it's an issue who am I to disagree! trailboss I think the blue on the box is Drac's cape. All the pics I've seen show the regular green sock.
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Post by Deleted on Aug 5, 2018 12:24:26 GMT -5
Hell, if rdpipes thinks it's an issue who am I to disagree! Glad you think so highly of me.
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Post by trailboss on Aug 5, 2018 13:04:47 GMT -5
blackmouth210 is correct about my reference to SP - guess that was a little unclear. And the pipe listed on my vendor's listing was not the pipe I received. unknownpipesmoker , I'd tend to agree with you in general, but being able to see the smooth area under the groove just makes it look broken, not rustic. Hell, if rdpipes thinks it's an issue who am I to disagree! trailboss I think the blue on the box is Drac's cape. All the pics I've seen show the regular green sock. Well, I expect to see you wearing a blue cape when you get the replacement!
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Post by trailboss on Aug 5, 2018 13:07:56 GMT -5
Hell, if rdpipes thinks it's an issue who am I to disagree! Glad you think so highly of me. It is nice to have Ron kicking around the threads when it comes to anything related pipes...it is good to hear the perspective from a pipemaker’s view.
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Post by Deleted on Aug 5, 2018 13:15:26 GMT -5
I had issues too with a Summertime X220. In the past Pete's with a high gloss finish were almost guaranteed to bubble. The truth is, that if your not buying a Peterson costing several hundred, their attitude has been, let them eat cake. Laudisi/SP need to change Quality Control immediately and take a close look at the staff who has been passing these flawed pipes to market.
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Post by herbinedave on Aug 5, 2018 13:16:24 GMT -5
LETS HOPE LAUDISI IMPROVES 1000% ON THIS!
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