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Post by Deleted on Apr 8, 2021 15:24:13 GMT -5
Been looking for a long time for a White Spot that really tickled my fancy. Found one, a 3202 Shell Briar. It's "big" for a Group 3, more like a 4 which is exactly why I went for it. If I could find it in the County finish, I would also pull the trigger without hesitation. ![](https://i13.servimg.com/u/f13/19/27/71/36/dunhil11.jpg) ![](https://i13.servimg.com/u/f13/19/27/71/36/dunhil10.jpg) Man, on man, the wait is already killing me.
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Post by sperrytops on Apr 8, 2021 15:26:58 GMT -5
I do like that pipe. Dunhill is one of my favorites.
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Post by trailboss on Apr 8, 2021 21:18:06 GMT -5
I bet it smokes as great as it looks. Nice score!
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Post by urbino on Apr 8, 2021 23:01:26 GMT -5
Love those Shell Briars. And saddle stem, too. Congrats!
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Post by Legend Lover on Apr 9, 2021 6:47:39 GMT -5
Lovely looking pipe. That's the perfect shape for me.
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Post by papipeguy on Apr 10, 2021 20:58:39 GMT -5
Classic. Enjoy it.
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Post by mgtarheel on Apr 10, 2021 22:11:54 GMT -5
Good looking pipe, Enjoy!
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Post by Deleted on Apr 11, 2021 15:12:21 GMT -5
Many thanks, gents.
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Post by pepesdad1 on Apr 11, 2021 16:16:22 GMT -5
Glad you got the pipe you really want!
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Post by kxg on Apr 12, 2021 20:11:54 GMT -5
Good looking pipe sir!
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Post by Deleted on Apr 16, 2021 13:54:16 GMT -5
I received the pipe today. Believe it or not, it does not pass a pipe cleaner. I am flabbergasted, not to use another term.
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Post by pepesdad1 on Apr 16, 2021 14:38:55 GMT -5
I received the pipe today. Believe it or not, it does not pass a pipe cleaner. I am flabbergasted, not to use another term. ...ain't that a pisser! For all that money you could have gotten one of Ron's pipes and been a happy man...he might have even put a white spot on it for ya.
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Post by Deleted on Apr 16, 2021 14:56:10 GMT -5
I received the pipe today. Believe it or not, it does not pass a pipe cleaner. I am flabbergasted, not to use another term. ...ain't that a pisser! For all that money you could have gotten one of Ron's pipes and been a happy man...he might have even put a white spot on it for ya. I can't honestly ever remember being so disappointed by a pipe purchase. This sh*t is really not serious, coming from such a pipe making company boasting they make the best pipes in the world. Lucky for me, the merchant is really good so the next steps should go smoothly.
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Post by Deleted on Apr 16, 2021 16:43:32 GMT -5
Does anyone have an email address to contact the company? I found a website (whitespot.co.uk) while browsing on Pipedia but the email address does not seem to be current.
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Post by lizardonarock on Apr 16, 2021 17:16:02 GMT -5
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Post by Deleted on Apr 16, 2021 17:49:55 GMT -5
Thanks, bud, but that's the Dunhill boutique associated with Cupojoes if I don't mistake. I was seeking the sales Head office in the UK or the factory.
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Post by daveinlax on Apr 16, 2021 18:02:42 GMT -5
It’s not uncommon to have to tweak a pipe cleaner to pass a bent pipe but if you’re not happy just send it back. If you have an issue with the dealer Marco at Novelli is the US importer.
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Post by trailboss on Apr 16, 2021 18:56:15 GMT -5
I received the pipe today. Believe it or not, it does not pass a pipe cleaner. I am flabbergasted, not to use another term. That should be one of the first hurdles a Dunhill should face leaving the factory. I hope you get a satisfactory resolution.
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Post by urbino on Apr 16, 2021 19:32:41 GMT -5
Dang, sorry to hear that, Claude. That is disappointing. I've owned a few (not a lot) Dunhills over the years, and haven't had a problem with drilling, etc. Having some weirdness with the Cumberland stem on one right now, but that's the only issue I've had, so I think your replacement will likely be a good one.
Hope all goes well.
(No idea on the email addy.)
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Post by Deleted on Apr 17, 2021 2:00:12 GMT -5
It’s not uncommon to have to tweak a pipe cleaner to pass a bent pipe but if you’re not happy just send it back. If you have an issue with the dealer Marco at Novelli is the US importer. Oh, I tweaked the bugger any way possible and it still didn't pass. ![;)](//storage.forums.net/forum/images/smiley/wink.png) I bought the pipe in the UK.
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chasingembers
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Favorite Pipe: My Growing J. Everett Collection, Fifteen Day Bruce Weaver Set, Meerschaums, Oguz Simsek Skulls
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Post by chasingembers on Apr 17, 2021 2:42:20 GMT -5
I received the pipe today. Believe it or not, it does not pass a pipe cleaner. I am flabbergasted, not to use another term. I've had five Dunhills. Three straight billiards, a zulu, and a magnum full bent Shell Briar Collector. The only one to pass a cleaner was the full bent. I've come to the conclusion that Dunhill quality is in name alone and not practice. They make good planters though. ![](https://i.imgur.com/EeGyjgd_d.webp?maxwidth=640&shape=thumb&fidelity=medium)
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Post by Deleted on Apr 17, 2021 10:37:59 GMT -5
I received the pipe today. Believe it or not, it does not pass a pipe cleaner. I am flabbergasted, not to use another term. I've had five Dunhills. Three straight billiards, a zulu, and a magnum full bent Shell Briar Collector. The only one to pass a cleaner was the full bent. I've come to the conclusion that Dunhill quality is in name alone and not practice. They make good planters though. ![](https://i.imgur.com/EeGyjgd_d.webp?maxwidth=640&shape=thumb&fidelity=medium) That's scary...Did you buy them new & unsmoked or where they estates?
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Post by sperrytops on Apr 17, 2021 12:29:32 GMT -5
I own four Dunhill's and all were perfect out of the box. Pass cleaners easily, and smoke beautifully. I am sorry you had a problem like this. I purchased mine from either Smokingpipes or The White Spot( authorized Dunhill boutique (online). I was told by the White Spot (at least I think it was them) that Dunhill will replace the pipe from a purchase the first time no questions asked for any problem (second time around, well, not so). Your retailer should be able to handle it for you. Good luck.
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Post by qmechanics on Apr 17, 2021 15:11:59 GMT -5
Whooo... Thank goodness!!! When I read the thread's title, I was just a wee bit afraid that you were going to report on a venereal disease.... I am glad to confirm that my fears were unwarranted!!! ![:)](//storage.forums.net/forum/images/smiley/smiley.png) All kidding aside , I like the tobacco pipe...
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Post by trailboss on Apr 17, 2021 17:13:12 GMT -5
“ I was told by the White Spot (at least I think it was them) that Dunhill will replace the pipe from a purchase the first time no questions asked for any problem (second time around, well, not so).”
So you have one chance at returning a pipe that doesn’t pass muster, and if they drop the ball on the second go around it is tough toenails for the consumer?
Sounds like a shitty way to do business.
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Post by daveinlax on Apr 17, 2021 17:31:38 GMT -5
“ I was told by the White Spot (at least I think it was them) that Dunhill will replace the pipe from a purchase the first time no questions asked for any problem (second time around, well, not so).” So you have one chance at returning a pipe that doesn’t pass muster, and if they drop the ball on the second go around it is tough toenails for the consumer? Sounds like a shitty way to do business. That’s for a burnout or crack in the first year. I assume this is a simple case of returning a unsmoked pipe for a full cash refund.
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Post by Deleted on Apr 18, 2021 1:37:47 GMT -5
Their warranty against defects such as burnouts, etc. stands for 2 years. This is a simple case of returning it (as I'm not satisfied) for a refund from the merchant as it has not been smoked. As a side note I also ordered a Cumberland 4108. It does pass a cleaner and it smoked wonderfully from the start. I'm very happy with it.
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Post by urbino on Apr 18, 2021 2:49:43 GMT -5
Their warranty against defects such as burnouts, etc. stands for 2 years. This is a simple case of returning it (as I'm not satisfied) for a refund from the merchant as it has not been smoked. As a side note I also ordered a Cumberland 4108. It does pass a cleaner and it smoked wonderfully from the start. I'm very happy with it. Hey, I've got a 4108. Rhodesian, right? Mine's a Shell Briar, though.
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Post by Legend Lover on Apr 18, 2021 3:55:53 GMT -5
Their warranty against defects such as burnouts, etc. stands for 2 years. This is a simple case of returning it (as I'm not satisfied) for a refund from the merchant as it has not been smoked. As a side note I also ordered a Cumberland 4108. It does pass a cleaner and it smoked wonderfully from the start. I'm very happy with it. I'm shocked....did you manage to get it sorted yet?
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Post by Deleted on Apr 19, 2021 4:04:23 GMT -5
Their warranty against defects such as burnouts, etc. stands for 2 years. This is a simple case of returning it (as I'm not satisfied) for a refund from the merchant as it has not been smoked. As a side note I also ordered a Cumberland 4108. It does pass a cleaner and it smoked wonderfully from the start. I'm very happy with it. Hey, I've got a 4108. Rhodesian, right? Mine's a Shell Briar, though. That's right, bud. 1/2 Bent Rhodesian.
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